• DCS Mobile App FAQ
  • How do I find the Duplin County Schools' Mobile App?

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    The mobile app can be found in the Google Play store or the Apple iTunes App Store by searching Duplin County Schools or Schoolwires.

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  • Will the mobile app work on my phone?

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    The mobile app is available in the Google Play Store and the Apple iTunes App Store, and will work on both Android and Apple iOS devices.

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  • How do I sign into the Duplin County Schools’ mobile app?

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    • Staff members can sign in with their DCS website account that they currently use to manage their website or access role protected materials on the web.
    • Parents and community members who already have a DCS website account, simply sign in on the mobile app using that account information. If you do not have a DCS account, you can register to create a free account via the website or mobile app
    • By having an account, you can enable settings that allow you to customize your app, so that you can follow your child’s/children’s school(s).
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  • How do I sign-in if I have forgotten my username and/or password?

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    • If you have forgotten your username, you will need to contact Sheri Alston at salston@duplinschools.net. Staff members' usernames are the first portion of their email addess.
    • If you have forgotten your password, you can select the "Forgot Password" button and the password will be emailed to you.
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  • Should I allow the mobile app to send me notifications?

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    Yes, by allowing the app to send notifications to your phone, you will receive alert messages on your phone from the school district. The messages will be used to alert the public of any important messages from the school or school system.

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  • How much data will this app use?

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    Schoolwires nor Duplin County Schools can project the data requirements for the DCS app, which varies based on usage:  both on what the district posts (images, videos, frequency of updates) and the amount of interaction the end user has with it.  It is suggested that users adjust data usage for the mobile app in their settings, if desired.

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  • Can I turn off notifications?

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    Yes, by going into your phone's mobile app settings, you should be able to adjust the notifications that you receive from the app.

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  • Can I follow the activities of my child’s/children’s school(s)?

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    Yes, by using/creating an account through the mobile app or the DCS website, you can choose to follow specific schools within the school system. This will allow you to stay up-to-date with events and activities at each school.

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  • How do I adjust the schools that I follow on my mobile app?

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    By selecting the menu button on the mobile app, you can adjust the schools that you follow in the "Update Schools" section. You will use the toggle buttons to turn on and off the schools of your choice.

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